Terms & Conditions

 

Welcome to evergreen2u.com website online store. Terms and conditions stated below apply to all users of evergreen2u.com. You're bound by these terms and conditions as long as you're on www.evergreen2u.com.

GENERAL
The content of terms and conditions may be change, move or delete at any time. Please note that evergreen2u.com have the rights to change the contents of the terms and conditions without any notice. Any violation of rules and regulations of these terms and conditions, Evergreen Edupress Plt.  will take immediate actions against the offender(s).


SITE CONTENTS & COPYRIGHTS
Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site, in other words “Contents of the Site” are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by Evergreen Edupress Plt.

 

 

ORDERS AND PAYMENTS

All purchases and payments must be made on the evergreen2u.com website only.

 

 

PURCHASE METHODS

  1. Self-collect at HQ Evergreen Edupress PLT.
  2. Courier by HQ (delivery by 3rd party logistics arranged by HQ)

 

 

SELF-COLLECT TERMS

Products are divided into existing and pre-ordered.

  1. Existing product. Customers have to specify details of time and date of collection at “remarks” at the checkout.
  2. Pre-ordered product. Customers are advised to liaise with customer service to set the appointment.

 

 

COURIER BY HQ

Courier to be arranged by HQ as per selected shipping method at the checkout by customers.

 

 

PERSONAL COURIER/ E-HAILING ARRANGED BY CUSTOMERS

Customers to arrange personal courier or e-hailing and notify our customer service regarding time and date of collection @ pickup.

 

 

COURIER TERMS

The time taken for delivery is as follows,

  1. West Malaysia: 3-7 days
  2. East Malaysia: 7-14 days

* You may check the tracking number at your e-mail or through website at “My order”.

* The customer has to verify the goods arrived promptly and inform our Customer Service if there are any problems within 5 working days. If we does not receive any feedback within that period, then the goods are considered been received in good condition and sufficient quantity.

OPERATION HOURS

We are open from Monday to Friday (exclude public holidays) from 9am to 5pm.

 

ADDRESS HQ

No.16, Block B, Bukit Raja Business Park, Jalan Keluli 7/109, 40000 Shah Alam, Selangor.